Understand your market, your customers and market trends with Shanks Research Consultancy

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Invest in your relationship with your customers

We deliver accurate insights into customer needs and market trends, with a commitment to integrity, excellence, and adaptability.

With data and conversations we can delve deep to answer your questions.

We have a LOT of experience with surveys, so if you have customers you want to understand more about, want to test a new service, want to find out how an event was rated, get in touch.

We’ve worked with

  • ASVA Logo

    Working with Shanks Research Consultancy (SRC) on our landmark Scottish Visitor Attraction Benchmarking Report has been highly impactful for ASVA.

    SRC’s expertise in conducting comprehensive research and the meticulous approach to survey scripting, fieldwork, and data analysis have been instrumental in the success of this project.

    The collaboration with SRC has not only resulted in the most comprehensive data gathering exercise in ASVA’s history, it has also provided us with invaluable insights that will shape our strategic direction and understanding of the sector for years to come. We are therefore delighted to recommend SRC as a trusted partner to support your market and customer insight needs.

  • Tourism Economics Logo
  • Rosslyn Chapel Logo
  • Bethany Christian Trust Logo

About SRC

Shanks Research Consultancy is a customer-focused consultancy firm in Edinburgh, led by Claire Shanks.

We use the latest methodologies and technologies to provide clients with actionable insights and advice, staying up-to-date with the latest trends. Shanks Research Consultancy is agile and responsive, providing businesses with the insights they need to succeed in today's competitive marketplace.